FAQ

BLACK SHEEP COLLABS

How do we collaborate?

Always down for creativity, experimentation, humour. Having fun always. Have an idea? Let's chat!

Reach out here or at hello@blacksheep.sg

BLACK SHEEP BOUTIQUE

How do I make a shopping appointment?

Email us at hello@blacksheep.sg to book an appointment

SIZING & CARE

How do I find my sizes?

Refer to the product descriptions or below:

RINGS

Circumference (mm) | Diameter (mm)

US 5- 48.3 – 49.3 | 15.4 – 15.7

US 6- 50.8 – 51.8 | 16.2 – 16.5

US 7- 53.3 – 54.4 | 17.0 – 17.3

US 8- 55.8 – 56.9 | 17.8 – 18.1



How do I care for my jewellery?

BLACK SHEEP Jewellery are made to shine! Here’s how to keep them glowing:

• Keep them dry. While water-resistant, it’s best to avoid perfume, lotion, or other liquids to help them last longer. Best to remove before sleeping, workouts, or swimming.

• Store with care. BLACK SHEEP Jewellery boxes are perfected with soft foam lining to protect your treasures.

• Clean softly. Wipe with a lint-free cloth and skip the harsh chemicals.

ORDERS, SHIPPING, EXCHANGES

What is the shipping policy?

Find out more here.

What is the returns/refunds/exchange policy?

Find out more here.

Are there any areas you do not ship to in Singapore?

Restricted areas: Changi Airport Cargo FTZ, Jurong Island, Jurong Port, PSA, Shipyard, minstry, mindef, army camps, embassies.

What are the payment methods?

We accept a variety of payment methods, including:

  • Credit and Debit Cards (Visa, MasterCard)
  • PayNow/PayLah
  • Apple Pay and Google Pay
  • Shopify Pay
  • Bank Transfer via UEN_
What if I need my BLACK SHEEP piece ASAP?

Well, get in touch! or DM us on Instagram @blacksheep_sg and we can sort that out

How do I track my order?

You’ll receive a tracking link via email once your order is confirmed.

How do I contact Customer Support?

Contact us here or email us at hello@blacksheep.sg

GIFTING & PACKAGING

How is my BLACK SHEEP jewellery packaged?

We aim to ship two jewellery pieces per box to minimise waste.

Can I request for extra gift boxes?

You may purchase additional BLACK SHEEP gift boxes here.